Find answers to common questions about our furniture assembly service
Our furniture assembly service connects customers who need furniture assembled with skilled assemblers. You can post your assembly job, and qualified assemblers will bid on it. This saves you time and ensures professional assembly of your furniture.
1. Post your assembly job with details about the furniture and your location
2. Assemblers will review your job and purchase the lead
3. You'll be notified when an assembler accepts your job
4. The assembler will contact you to arrange the assembly
5. After completion, you can rate and review the service
We support assembly of most furniture types including:
1. Log into your customer dashboard
2. Click "Post New Job"
3. Fill in the job details including furniture type, location, and completion date
4. Select items from our inventory or add custom items
5. Submit your job posting
Yes, you can edit your job posting as long as it hasn't been purchased by an assembler yet. Once purchased, you'll need to contact the assembler directly for any changes.
Job postings remain active until they are purchased by an assembler or you choose to remove them. We recommend keeping your posting active for at least a few days to get multiple assembler responses.
The cost varies based on the furniture type and complexity. Our system calculates a fair price based on the items you select. You'll see the total cost before posting your job.
Payment is processed when an assembler accepts your job. The assembler pays credits to purchase your lead, and you pay the service fee. Payment is secure and handled through our platform.
We accept all major credit and debit cards, as well as PayPal. All payments are processed securely through our payment partners.
Assembly time varies depending on the furniture type and complexity. Simple items might take 30 minutes, while complex furniture could take several hours. The assembler will provide an estimated time when they contact you.
No, professional assemblers bring their own tools and equipment. However, if you have specific tools mentioned in the furniture instructions, it's helpful to have them available.
If you're not satisfied with the assembly, please contact us immediately. We'll work with you and the assembler to resolve any issues. Our assemblers are committed to providing quality service.
You can contact our support team through:
If an assembler doesn't show up for a scheduled appointment, please contact us immediately. We'll help you find another assembler or provide a refund if necessary.
Yes, you can cancel your job posting at any time before an assembler purchases it. Once purchased, you'll need to work directly with the assembler to cancel or reschedule.
